Rules Tariff

Estes is committed to meeting each of our customers’ unique shipping needs. That means we do our best to accommodate any special requests we receive. Accessorial services are those that go beyond the normal pickup and delivery, such as inside delivery or COD service.

The following document includes a detailed explanation for each of Estes’ accessorial services as well as other special services or conditions:

105 Rules Tariff [pdf]

Please note that any exceptions to these provisions will be noted in specific pricing agreements or contracts to apply to individual Estes customers. For a list of the additional charges for some of the most commonly requested special services, see our list of Accessorial Charges [pdf].

If you have questions about our Rules Tariff or accessorial charges, please contact your sales representative or call our customer care department at (804) 353-1900, Ext. 2500.